Evaluating the Impact of Cross-Cultural Competency Training on Patient-Provider Communication in Nursing

Posted: May 15, 2016

• Olive Barrett
• Milo Kim
• Parker Foster

Abstract

This study investigates the efficacy of a novel cross-cultural competency training program specifically designed for nursing professionals, employing a mixed-methods approach that combines quantitative assessment with qualitative analysis of patient-provider interactions. The research addresses a critical gap in healthcare communication by developing and implementing a comprehensive training framework that integrates cultural awareness, communication strategies, and implicit bias recognition. Over a six-month period, 150 nursing professionals from diverse healthcare settings participated in the intervention, with pre- and post-training assessments measuring changes in cultural competency, communication effectiveness, and patient satisfaction. The training program incorporated immersive virtual reality scenarios, reflective practice sessions, and structured feedback mechanisms to enhance learning retention and practical application. Results demonstrated statistically significant improvements in nurses' self-reported cultural competence scores, with a 42