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Evaluating the Effectiveness of Emotional Intelligence Training on Team Collaboration in Nursing Practice

Posted: May 28, 2017

Abstract

This study investigates the impact of structured emotional intelligence (EI) training interventions on team collaboration within nursing practice environments. While emotional intelligence has been recognized as important in healthcare settings, there remains a significant gap in understanding how targeted EI development specifically influences collaborative behaviors among nursing teams. We conducted a mixed-methods longitudinal study across three hospital units, implementing a novel EI training protocol that integrates mindfulness practices, conflict resolution techniques, and perspective-taking exercises specifically designed for healthcare contexts. Quantitative measures included the Emotional Intelligence Appraisal, Team Collaboration Scale, and patient satisfaction scores, while qualitative data were gathered through semi-structured interviews and observational assessments. Results demonstrated statistically significant improvements in team communication effectiveness (p < 0.01), conflict resolution capabilities (p < 0.05), and mutual support behaviors (p < 0.01) following the intervention.

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