Assessing the Relationship Between Technology Adoption and Workload Reduction Among Hospital Nurses
Posted: Aug 25, 2022
Abstract
The integration of technology in healthcare settings has been widely promoted as a solution to numerous challenges, including reducing clinical workload, minimizing errors, and improving patient outcomes. However, the actual relationship between technology adoption and workload reduction remains poorly understood and often oversimplified in both academic literature and practical implementation. This research addresses a critical gap in understanding how nurses, who constitute the largest healthcare workforce, experience and perceive workload changes during technological transitions. The prevailing assumption that technology adoption automatically reduces workload fails to account for the complex sociotechnical systems in which these technologies are embedded. Our study challenges the linear progression model that dominates current healthcare technology implementation frameworks. Rather than assuming a direct correlation between technological sophistication and workload reduction, we propose a more nuanced understanding that accounts for implementation quality, user proficiency, and organizational context.
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