Assessing the Relationship Between Financial Technology Adoption and Operational Efficiency in Banking Systems
Posted: Jul 19, 2023
Abstract
The rapid evolution of financial technology has fundamentally transformed the operational landscape of banking institutions worldwide. Traditional banking systems, once characterized by physical branch networks and manual processes, are increasingly embracing digital solutions that promise enhanced efficiency, reduced costs, and improved customer experiences. However, the relationship between financial technology adoption and operational efficiency remains inadequately understood, with existing literature often presenting contradictory findings and oversimplified linear correlations. This research addresses this critical gap by developing and applying a novel methodological framework that captures the complex, multi-dimensional nature of this relationship.
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