Comprehensive analysis of mobile device management solutions for banking employee access control

Posted: Dec 12, 2023

• Victoria Hernandez
• Zoey Brown
• Abigail Hernandez

Abstract

The proliferation of mobile devices in the banking sector has created unprecedented challenges for information security management. Financial institutions face the dual imperative of enabling workforce mobility while maintaining stringent security controls to protect sensitive financial data and comply with regulatory requirements. Traditional mobile device management (MDM) solutions have evolved from simple device administration tools to comprehensive enterprise mobility management platforms, yet their effectiveness in banking environments remains inadequately studied through holistic frameworks that consider both technical and human dimensions. This research addresses a critical gap in the literature by developing a comprehensive analytical framework that evaluates MDM solutions not merely as technological tools but as socio-technical systems. The banking sector presents unique challenges for mobile security, including stringent regulatory compliance requirements, the need for real-time transaction capabilities, and the handling of highly sensitive customer financial information. Current MDM evaluation methodologies predominantly focus on feature checklists and technical specifications, overlooking the crucial behavioral components that ultimately determine security effectiveness. Our study introduces several novel contributions to the field. First, we propose a multi-dimensional evaluation framework that integrates technical security metrics with organizational behavior analysis. Second, we develop the concept of 'compliance friction' as a quantifiable measure of the tension between security controls and operational efficiency. Third, we demonstrate through empirical evidence that role-adaptive MDM configurations significantly outperform uniform implementations in banking environments. Finally, we provide a decision-support model that enables financial institutions to optimize their MDM deployments based on specific organizational requirements and risk profiles.