Innovative methods for enhancing user experience in online banking interfaces across multiple devices
Posted: Feb 26, 2025
Abstract
The proliferation of digital banking across multiple devices has created unprecedented challenges for user experience design. Traditional approaches to multi-device banking interfaces have primarily emphasized responsive design principles and feature consistency, yet these methods often fail to account for the complex cognitive and behavioral transitions users experience when moving between devices. Current literature in human-computer interaction for financial applications has extensively covered visual design principles and security considerations, but has largely neglected the cognitive ergonomics of cross-device usage patterns. This research addresses this gap by proposing a novel framework that integrates adaptive cognitive load management with cross-device behavioral synchronization to create a more seamless and intuitive banking experience.
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