Implementation of comprehensive digital transformation roadmaps for traditional banking institutions
Posted: Apr 01, 2022
Abstract
The banking industry stands at a critical juncture, facing unprecedented disruption from digital-native financial technology companies and evolving customer expectations. Traditional banking institutions, with their legacy systems, established processes, and deeply embedded organizational cultures, confront significant challenges in navigating the complex landscape of digital transformation. While numerous studies have addressed digital strategy formulation, a substantial gap exists in the literature regarding the systematic implementation of comprehensive digital transformation roadmaps that account for the intricate interplay between technological infrastructure, human capital, and organizational dynamics. This research addresses this critical gap by developing and validating a novel framework that integrates computational optimization techniques with human-centered design principles to guide the implementation of digital transformation in traditional banking contexts. The digital transformation imperative for banks extends beyond mere technological adoption; it represents a fundamental reimagining of business models,
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